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Shipping Policy

Vixxen offers free deliveries within India. International deliveries will be charged as per your location. All garments are processed after you place an order unless the size is available. It will take us 8-14 business days to dispatch your order.

All our shipping orders are quality controlled and sanitised.

Returns

  1. All Items should be returned unused and with all tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer. Please inform our customer care department in the event any Goods/Products are delivered without tags.
  2. All custom made orders are non-returnable.
  3. Returns can only be for product exchange or store credit. In case you want to exchange your product, we will give you credit first and then you can place a fresh order.
  4. Unidentified returns may be returned to the sender.
  5. In an order, if there are more than five products then it will be considered as a bulk order. Return/Refund will not be possible.
  6. We may accept returns for account credit only. For this purpose, the customer needs to notify us within 2 days from the date of delivery.
  7. All items on Sale are non – returnable and non refundable.
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